Question 1

Are FAB ATMs available 24/7?

Accepted Answer

As with most business establishments, FAB ATMs in malls, airport terminals, gas stations, and other high-traffic areas are equipped to operate 24 hours. Toiler level ATMs might be restricted based on the facility’s general operating schedule. Confirmations can be obtained using the FAB mobile app and website.

Question 2

Can I use a FAB ATM without a card?

Accepted Answer

FAB Mobile Banking App allows cardless withdrawals using company specific procedures. After logging into the mobile application, access the cardless withdrawal option, set desired limits, and receive one time codes that are generated for predefined amounts of cash. Entering these codes at designated ATMs will dispense stated figures without cards.

Question 3

Is there a fee for using a FAB ATM?

Accepted Answer

Unlike Mastercard users, whose transactions are charged hospital fees for balance checks up to twenty dollars and other basic services such as cash out operations, fab customers do not face these limitations at local MTN ABATMs . There is no fee for balance inquiry and withdrawal outside international transactions. Do inquire with your bank or Fab for more information regarding unusual transactions.

Question 4

What should I do if the ATM is not working?

Accepted Answer

When one of the FAB ATMs are not functioning, try locating other nearby ATMs through the FAB app and using them. Call customer service at 600 525500 to report the malfunction with its location and a short summary of what happened. Do not use machines that look like they have been interfered with.

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